Some common problems and answers. Any problems not listed below, click on the Contact page and let us know.
How do I join ?
Great question. Click here to join.
I haven’t received my password email
Check your spam folder, as some WordPress emails are misdirected by email service providers. If there’s nothing there, send us an email.
Members who are already logged in can change their password here.
How do I re-subscribe?
This should be really simple – just log in as if still a subscriber, and you will be directed to the payment page. If this does not happen, contact us via email, and we can help reset your account to enable re-subscription
How do I get a profile picture?
Go to the gravatar site.
About half way down the page, on the left hand side, click on the ‘Get Your Gravatar today” button
This page now asks you for your email address. Use the same email address you used when signing up for the Tomkins Times.
You’ll get an email from gravatar asking you to confirm your signup. Click on the link to confirm
You’ll now be back at the gravatar site. Choose your username (we’re not showing that username here, but choose wisely anyway )
Choose a password – best if you use a different one from the one you used for TTT.
Now you can upload an image.
Come back to TTT and emjoy the wonder of your image next to your comments!
How do I add smilies to my comment?
See here for a list of smilies and how to insert them. Emojis can now also be used.
How do I add my Twitter account to my profile, and how can I see who else is on Twitter?
You can edit your profile by clicking here.
How do I change my username?
Log into ‘Your Account’, and then click ‘My Account’ on the top of the screen. Enter a nickname in the box provided, and select to display as your nickname instead of your username. Usernames cannot be changed.
How Do I Cancel?
To cancel, all you need to do is click on “My Account”, then click on your order number on the left hand side of the screen. There, you’ll find the option to cancel your subscription. Should you have any problems, don’t hesitate to contact us: firstname.lastname@example.org